What information do I need to rent?

• Confirmation of ID (passport or international ID card, etc)
• Bank statement to prove evidence of income
• Reference from previous landlord
• Character reference from employer

How much do I pay?

• One month’s rent
• At least One month’s deposit
• On-going monthly rent and utility bills

Renting Guides

Once your offer has been agreed in principle with the landlord and you have paid your holding deposit to secure the property.
You will then be supplied with a copy of the Energy Performance Certificate (EPC). This gives the property an Energy Efficiency Rating from A (most efficient) to G (least efficient) and is valid for 10 years.

Paperwork
We will need the following to be completed within 48 hours of your offer being agreed; otherwise the property will be put back on the market until we receive what we need to progress your application:

Application
Each occupier (18 years and over) must complete an online application so that references can be obtained; we use a third-party referencing agency.
Bank Statements
Each occupier may be asked to provide copies of their last 3 months’ bank statements.
Photo ID
Each occupier must provide photo ID and proof of address such as utility bill, council tax bill, UK driving licence, mortgage statement (there are certain documents we cannot accept such as provisional driving licence, mobile phone bills, credit card statements).
Right to Rent
Each occupier must attend our office in person with each of their original acceptable documents to show they are allowed to live in the UK; copies of the documents will be certified by us and held on file. Acceptable documents for Right to Rent checks are published by the Home Office; more information about Right to Rent checks can be found at www.gov.uk/rightorentchecks.

References
You will receive an introductory call from our head office lettings team; they will re-confirm the details of your tenancy application (subject to contract) and will update you on the progress of your references. In some instances, to avoid a delay in the start of your tenancy, we may ask you to assist in chasing your employer or landlord for a reference.

The Agreement
You will be sent the tenancy agreement (subject to contract). It is important that you carefully review the content of this contract and that all parties sign where indicated. The agreement must be returned to us as quickly as possible to avoid delay in the start of your tenancy.

Move-in Monies
When we have received a satisfactory reference report for each tenant and this report is approved by the landlord; you will be asked to pay all move-in monies (in cleared funds) at least 2 working days prior to the tenancy start date.
Once these steps have been completed, we will arrange a check-in time and make an appointment for you to collect the keys from our office. We would suggest you do not book your removal van until your references have been accepted by the landlord and you have a confirmed move-in time

Before you move in:
As soon as you have found the perfect place to live, there will be some paperwork to complete and fees to pay. To make things clear for you we have listed our fees below, so you can work out what you will have to pay. We have listed the fees payable prior to and after you take up a tenancy with us.

Tenant Fees Schedule Assured Shorthold Tenancies (ASTs)
Holding deposit (per tenancy): 1 week’s rent. This is to reserve a property. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other deadline for agreement as mutually agreed in writing).

Security deposit (per tenancy, for rent under £50,000 per year): 5 weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. Security deposit (per tenancy, for rent of £50,000 or over per year): 6 weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid rent Interest at 3% above the Bank of England base rate from rent due date until paid in order to pursue non-payment of rent. Please note: this will not be levied until the rent is more than 14 days in arrears. Lost key(s) or other security device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour for the time taken replacing lost key(s) or other security device(s)

Variation of contract (Tenant’s request): £50 per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents. Change of sharer (Tenant’s request): £50 per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early termination (Tenant’s Request) Should the tenant wish to leave their contract early, they shall be liable to a proportion of the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenant

Reporting Problems
If we are managing your tenancy, you should telephone or email our offices as soon as possible, or you can report an issue below.
You need to report any issues promptly otherwise there could be a risk to your deposit if a minor repair turns into a bigger problem